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Resident Administration

GoldCare’s Resident Administration is a collection of robust applications to help you manage the operational and business aspects of your residential care site:

• Resident Profile: The resident profile groups the resident’s personal, financial and medical information into easy-to-use windows for quick information retrieval and maintenance. GoldCare also features an advanced resident lookup feature that allows you to search for specific resident(s) using any combination of profile information; for example, by dietary preferences, marital status, age, etc.

• Admissions/Discharges/Transfers: GoldCare’s ADT (Admissions/Discharges/Transfers) application goes beyond managing the placement and movement of residents at your site. Its Central Resident Index database contains all of your site’s resident information including wait lists, service requests and ADT histories. ADT also allows you to collect over 500 fields of resident demographic information to generate resident census reports for tracking site trends.

• Resident Billing: Process resident billings, statements and invoices with accuracy and ease using the GoldCare Resident Billing application. Its built-in receivables feature supports three automated payment methods: fund transfers, pre-authorized payment plan and post-dated cheques. Full integration with the GoldCare General Ledger provides real-time revenue and receivables data, giving you immediate profit & loss and balance statements.

• Trust Accounting: GoldCare’s complete in-house resident banking system allows you to perform and track all deposits and withdrawals from the resident’s account. It supports "group billings" to enter multiple resident transactions at once, saving you time. This automated trust system also provides real-time access to resident balances and delivers a wide range of balance, audit, ledger and other reports.

• Document Manager: Store documents of any file type in GoldCare for ready access and reference: lab reports, x-ray results, pictures, Microsoft® Word and Excel files, PDF files and more. Document Manager supports file encryption and security measures to protect information and control access; only one person can modify a document at a time.

• Tracking Manager: Monitor inventory within clients’ homes such as personal alarms, medical supplies, medical charts and more. Tracking Manager also helps you monitor the status and location of inventory, and provides a system for signing items in and out. The reporting feature enables you to report on inventory transactions as they are moved throughout the system.

• Preventative Maintenance: Inventory, schedule and record maintenance of your organization’s furnishings and equipment. Preventative Maintenance’s equipment inventory allows you to track equipment details such as make, model, original cost and location. Use the built-in scheduler to plan regular equipment maintenance, while the work order system accommodates both planned and sudden maintenance requests and records work order information such as status, assigned employee, required parts and due date.